About this eBook
Managed IT services have undergone significant change and evolution in a very short time. Service providers today are capable of managing a greater number—and variety—of endpoints than ever before, and continued advancements in cloud technologies have brought Software-as-a-Service (SaaS)-based platforms to the forefront of service delivery.
This provides MSPs with a great opportunity, an entirely new base of potential customers, however with unemployment rates at an all-time low, help can be expensive, and near impossible to find and compromising service to your current clients becomes a serious challenge.
In this eBook, we explore the common obstacles MSPs face when it comes to hiring, skills and growth and how to overcome them.