About this Webinar
In this podcast style webinar, Myles Olson from Managed Services Platform and Jake Solis, CEO, 1+1 Technology will discuss how to engage with managed services clients at an executive level through IT strategy, budget and quarterly review meetings including how to avoid overwhelming these clients with too much tech talk and keep them engaged. They'll also cover how proactive client engagement enhances trust and loyalty, which leads to lower churn and increased monthly recurring revenue.
About the Hosts:
As CEO, Jake is responsible for aligning team members with the company vision, mission and core values, ensuring that it's on the right path for success. After serving the world's most demanding computing environments for years, Jake set out to develop a platform for supporting small businesses and nonprofits with a mission to simplify the complexity of information technology and empower clients with the ability to positively change the world, #keepITsimple. Jake's team is dedicated to enabling clients to compete with much larger companies by implementing technology that increases productivity, reduces risk and provides a true competitive advantage.
Myles loves to help businesses grow! Since starting his career in 1999 at a dial-up ISP, Myles has worked with companies big and small. Today, Myles helps companies define their value proposition and client engagement experience, because, what really makes us special is the experience we deliver. He’s always happy to chat about just about any topic, but his awesome family tops the list. Feel free to ask him about his wicked smart Boston terrier, Oskar.
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